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Everyone has a million questions when they first come to university: “which subjects should I study?”; “how do I figure out my timetable?”; “I’m sick - how do I get an extension for my assignment?” - it’s Tele’s Angels mission to answer all these questions and many more! Scroll through our list of Frequently Asked Questions below to find the answers you need.
Can’t find your question?
Try this quick search:
Click on the ‘Edit’ menu at top left; select ‘Find’.
Enter a search term. It will be highlighted on the FAQ’s page.
ACADEMIC STUFF
Who can I speak to about academic advice?
You can either make a free appointment with an experienced Tele’s Angels Mentor or contact a member of the Ancient History Staff. The ancient history undergraduate advisers for 2009 are:
Undergraduate Advisors
Dr Peter Keegan
W6A 512, 02 9850 8819, peter.keegan@mq.edu.au
Dr Trevor Evans
W6A 503, 02 9850 8780, trevor.evans@mq.edu.au
Dr Lea Beness
Honours Advisor
Dr Peter Edwell
W6A 516, 02 9850 8845, peter.edwell@mq.edu.au
Postgraduate Advisors
Dr Ian Plant
W6A 538, 02 9850 8880, ian.plant@humn.mq.edu.au
How do I find out about the AHIS / AHPG units?
The University Handbook (Hardcopy and online) lists all the available units http://handbook.mq.edu.au/
Select ‘Units’ from left; then ‘Units by Code’ from the central menu; then either ‘AHIS’ or 'AHPG' from the central menu.
Unit Guides provided by your lecturers at the beginning of each semester also contain valuable information.
How can I understand all the university terminology, e.g. pre-requisite, co-requisite, GPA, Program of Study, Coherent Study, etc., etc., etc. ?
http://www.handbook.mq.edu.au/2010/pdf/Handbooks_Glossary_2010.pdf
What is a course / unit guide and why do I have one?
Everything that you need to do to successfully complete a unit is contained within the course outline: assessment descriptions and due dates, unit bibliographies, skills you will practice throughout the course, etc.
Where can I find the Ancient History Referencing Guide?
A short and long version of the Essay Presentation Guide can be found here:
http://www.anchist.mq.edu.au/documents/EssayPres.pdf
Where can I find the Assignment Cover Sheet?
Opposite the assignment drop boxed in W6A level 1.
OR
on the Faculty of Arts' website: http://www.arts.mq.edu.au/documents/Student_Assessment_Coversheet.pdf
Personal, health or disability issues are affecting my studies - where can I find out about Special Consideration?
http://www.sss.mq.edu.au/forms/specconds.htm
How do I add or drop a unit?
Change of Unit Enrolment is for students who are currently enrolled but wish to change their study program by enrolling or withdrawing from any units or change any class times. Take good note of dates from when Academic or Financial penalty will apply.
http://www.reg.mq.edu.au/undergrad/current/currentstudents/cue.htm
How much study is required at university level?
Three hours of study per credit point per week is recommended. For example:
3cp = 9 hours of study/week
Where can I learn how to improve my note-taking, writing and referencing skills?
Tele’s Angels provides Ancient-History specific seminars (see our Events and Resources pages).
The university provides many learning support programs in the first few weeks of each semester: check out: http://www.sss.mq.edu.au/learning/index.htm
Writing Skills Courses in weeks 5-9 of each semester
Department of Linguistics
Course 1: Academic Writing: Strategies and Structures
Course 2: Academic Writing: Expression
http://www.ling.mq.edu.au/support/writing_skills/index.htm
Writing Skills Advisory Service
University Writing Skills Co-ordinator
Mrs. Sue Spinks
C5A 531, 02 9850 8770, sue.spinks@ling.mq.edu.au
Writing Gateway, Macquarie University
http://learn.mq.edu.au/webct/RelativeResourceManager/13405889001/Public%20Files/index.htm
Where can I find past exam papers?
Past examination papers can be found in hardcopy in the Library (near the red shelves opposite the photocopy room on L3), and some on-line through the Library Catalogue on e-Reserve under your unit code.
How do I find out my exam timetable?
Go to http://www.timetables.mq.edu.au/exam/ and type in your student ID.
OR
login in to your myMQ Student Portal https://my.mq.edu.au
Select the Student Communications tab, you’ll find your timetable.
How do I access my results at the end of the semester?
Login to e-Student: https://student1.mq.edu.au
Click on ‘Results’ at left.
Why can’t I access my results?
You may have unpaid library fines.
Present your Student ID card at the cashier at the SES (Student Enquiry Service) Lincoln Building, Level 1 and pay the fine.
Where can I find the Archaeological Fieldwork guidelines and application?
Tele’s Angels runs a seminar for students interested in participating in archaeological fieldwork every year in Semester 1 (see our Events and Resources pages).
Archaeological Fieldwork Application Guidelines and Application
http://www.anchist.mq.edu.au/teaching.html
AHIST 3470: Archaeological Fieldwork Course Convenor
Dr. Ken Sheedy
W6A 517, 02 9850 8807, kenneth.sheedy@mq.edu.au
Where can I find information about the Honours degree?
Honours Convenor
Dr Peter Edwell
W6A 516, 02 9850 8845, peter.edwell@mq.edu.au
General Enquiries
Ms. Roslyn Kos
W6A540, 02 9850 8833, roslyn.kos@humn.mq.edu.au
Links
http://www.reg.mq.edu.au/undergrad/current/honours/
http://www.anchist.mq.edu.au/honours.html
ANCIENT HISTORY DEPARTMENT STUFF
Where can I find Ancient History staff contact information?
http://www.anchist.mq.edu.au/staff.html
How do I find out what events are happening in and around the Department of Ancient History?
Watch the main Ancient History notice board outside W6A 540.
OR
visit this Department’s website: http://www.anchist.mq.edu.au/conferences.html
LIBRARY STUFF
Where can I find more information about the Library’s general services?
http://www.library.mq.edu.au/help/self-guided-tour2009.pdf
STUDENT SAFETY & SUPPORT STUFF
Where can I find information about on-campus Medical Services?
http://www.sss.mq.edu.au/medical/contact/
Medical Services: C8A Level 2 (Lincoln Student Services Building); phone: (02) 9850 7497, email medical@mq.edu.au
Where can I find information about student help or support services, e.g. Welfare, Equity, Counselling, Learning, Financial, Accommodation and Career Advice?
http://www.sss.mq.edu.au/
Is there Security on-campus?
http://www.ofm.mq.edu.au/security.html
Security Office: C1A, Macquarie Drive; phone: (02) 9850 7112
A courtesy bus provides safe transport for individuals around the campus to their cars, bus stops and student housing in the evenings.
Courtesy bus route: http://www.ofm.mq.edu.au/PDF/shuttlebus.pdf
What is student email?
All Macquarie students are issued with an official University email account. It is University policy that the University issued email account will be used for official University communication. All students are required to access their University account frequently. Alternatively, Email can be forwarded to another account but each student is responsible for the information sent to a non-Macquarie account and for managing mailbox size to ensure that account remains active.
Your email account can be accessed via the portal, myMQ at https://my.mq.edu.au
To Sign On to the portal use your Student Number, and your original MQID password (i.e. 2 random characters followed by your date of birth in ddmmyy format).
Your Email Address can be viewed in the portal.
How do I forward my student email to another email account?
In your student (g)email account, click on ‘Settings’ at top right.
Select the ‘Forwarding and POP/IMAP’ tab.
Then type in the email address in corresponding ‘Forwarding’ box.
Save changes.
Where can I find help with computer-related problems, e.g. login and passwords?
http://www.sith.mq.edu.au/
Student IT Help Desk: C5C 244; phone: (02) 9850 4357
Where can I find information about accessing the wireless internet network on-campus?
http://www.its.mq.edu.au/student_services/wireless.html
Can the Career’s Office help me find a part-time job?
Yes!
http://www.mq.edu.au/careers/Home.php
Check out listings from employers at CareerHub.
http://www.careerhub.mq.edu.au/Login.chpx
I love Ancient History and want to hang out more with other Ancient History students. Is there an Ancient History Students Society?
Yes! MAHA SAC (Student Advisory Committee)
http://www.ancienthistory.com.au/sac.html
Where can I buy a parking permit?
http://www.ofs.mq.edu.au/parking_permits
Present your Student ID and purchase either a monthly, yearly and half-yearly campus parking permit from the Cashier at the Student Enquiry Service C8A Level 1 (Lincoln Building).
Hours: 9am to 5pm, Monday to Friday (excluding public holidays and the short Christmas break).
Daily entry permits are available to visitors from dispensing machines located within carparks.
Permits are available from January.
Purchase early to avoid the queues!
2010 student parking permit rates:
Yearly $220
Half-Yearly $130
Monthly $70
For methods of payment acceptable at the cashier see:
http://www.ofs.mq.edu.au/student_finances/revenue_services.htm
http://www.ofs.mq.edu.au/student_finances/paying_fees.htm
Where do I obtain a student travel concession sticker?
Full-time Australian citizens and residents are eligible for a transport concession sticker. Take your enrollment and registration advice, along with your Student ID card to C5C 244 in weeks 1 and 2 of semester, or to Student Enquiry Service C8A, Level 1 (Lincoln Building) from week 3 onwards.Fill in the green form.
Who do I contact when I don’t know who I should speak to?
http://www.student.mq.edu.au/ses/
Student Enquiry Service; C8A, Level 1 (Lincoln Building); phone: (02) 9850 6410; online enquiry form: http://www.student.mq.edu.au/cgi-bin/ses/support/enquiry.cgi
Where do I buy my textbooks?
http://www.coop-bookshop.com.au/bookshop
Co-Op Bookshop; U@MQ Building; phone: (02) 8986 4000; email: macq@coop-bookshop.com.au
Life Membership $20 = 20% discount on everything!!!
Trading Hours
Standard: Monday-Thursday 9am-6pm Friday 9:15am-5pm
Vacation: Monday-Thursday 9am-5pm Friday 9:15am-5pm
Did you find this helpful? Do you have another question for us?
Let us know!
Is there some information missing?
Bring it to our attention!
telesangels@gmail.com
Can’t find your question?
Try this quick search:
Click on the ‘Edit’ menu at top left; select ‘Find’.
Enter a search term. It will be highlighted on the FAQ’s page.
ACADEMIC STUFF
Who can I speak to about academic advice?
You can either make a free appointment with an experienced Tele’s Angels Mentor or contact a member of the Ancient History Staff. The ancient history undergraduate advisers for 2009 are:
Undergraduate Advisors
Dr Peter Keegan
W6A 512, 02 9850 8819, peter.keegan@mq.edu.au
Dr Trevor Evans
W6A 503, 02 9850 8780, trevor.evans@mq.edu.au
Dr Lea Beness
W6A 523, 02 9850 9375, lea.beness@mq.edu.au
Dr Susanne Binder
W6A 537, 02 9850 6881, susanne.binder@mq.edu.au
Honours Advisor
Dr Peter Edwell
W6A 516, 02 9850 8845, peter.edwell@mq.edu.au
Postgraduate Advisors
Dr Ian Plant
W6A 538, 02 9850 8880, ian.plant@humn.mq.edu.au
How do I find out about the AHIS / AHPG units?
The University Handbook (Hardcopy and online) lists all the available units http://handbook.mq.edu.au/
Select ‘Units’ from left; then ‘Units by Code’ from the central menu; then either ‘AHIS’ or 'AHPG' from the central menu.
Unit Guides provided by your lecturers at the beginning of each semester also contain valuable information.
How can I understand all the university terminology, e.g. pre-requisite, co-requisite, GPA, Program of Study, Coherent Study, etc., etc., etc. ?
http://www.handbook.mq.edu.au/2010/pdf/Handbooks_Glossary_2010.pdf
What is a course / unit guide and why do I have one?
Everything that you need to do to successfully complete a unit is contained within the course outline: assessment descriptions and due dates, unit bibliographies, skills you will practice throughout the course, etc.
Where can I find the Ancient History Referencing Guide?
A short and long version of the Essay Presentation Guide can be found here:
http://www.anchist.mq.edu.au/documents/EssayPres.pdf
Where can I find the Assignment Cover Sheet?
Opposite the assignment drop boxed in W6A level 1.
OR
on the Faculty of Arts' website: http://www.arts.mq.edu.au/documents/Student_Assessment_Coversheet.pdf
Personal, health or disability issues are affecting my studies - where can I find out about Special Consideration?
http://www.sss.mq.edu.au/forms/specconds.htm
How do I add or drop a unit?
Change of Unit Enrolment is for students who are currently enrolled but wish to change their study program by enrolling or withdrawing from any units or change any class times. Take good note of dates from when Academic or Financial penalty will apply.
http://www.reg.mq.edu.au/undergrad/current/currentstudents/cue.htm
How much study is required at university level?
Three hours of study per credit point per week is recommended. For example:
3cp = 9 hours of study/week
Where can I learn how to improve my note-taking, writing and referencing skills?
Tele’s Angels provides Ancient-History specific seminars (see our Events and Resources pages).
The university provides many learning support programs in the first few weeks of each semester: check out: http://www.sss.mq.edu.au/learning/index.htm
Writing Skills Courses in weeks 5-9 of each semester
Department of Linguistics
Course 1: Academic Writing: Strategies and Structures
Course 2: Academic Writing: Expression
http://www.ling.mq.edu.au/support/writing_skills/index.htm
Writing Skills Advisory Service
University Writing Skills Co-ordinator
Mrs. Sue Spinks
C5A 531, 02 9850 8770, sue.spinks@ling.mq.edu.au
Writing Gateway, Macquarie University
http://learn.mq.edu.au/webct/RelativeResourceManager/13405889001/Public%20Files/index.htm
Where can I find past exam papers?
Past examination papers can be found in hardcopy in the Library (near the red shelves opposite the photocopy room on L3), and some on-line through the Library Catalogue on e-Reserve under your unit code.
How do I find out my exam timetable?
Go to http://www.timetables.mq.edu.au/exam/ and type in your student ID.
OR
login in to your myMQ Student Portal https://my.mq.edu.au
Select the Student Communications tab, you’ll find your timetable.
How do I access my results at the end of the semester?
Login to e-Student: https://student1.mq.edu.au
Click on ‘Results’ at left.
Why can’t I access my results?
You may have unpaid library fines.
Present your Student ID card at the cashier at the SES (Student Enquiry Service) Lincoln Building, Level 1 and pay the fine.
Where can I find the Archaeological Fieldwork guidelines and application?
Tele’s Angels runs a seminar for students interested in participating in archaeological fieldwork every year in Semester 1 (see our Events and Resources pages).
Archaeological Fieldwork Application Guidelines and Application
http://www.anchist.mq.edu.au/teaching.html
AHIST 3470: Archaeological Fieldwork Course Convenor
Dr. Ken Sheedy
W6A 517, 02 9850 8807, kenneth.sheedy@mq.edu.au
Where can I find information about the Honours degree?
Honours Convenor
Dr Peter Edwell
W6A 516, 02 9850 8845, peter.edwell@mq.edu.au
General Enquiries
Ms. Roslyn Kos
W6A540, 02 9850 8833, roslyn.kos@humn.mq.edu.au
Links
http://www.reg.mq.edu.au/undergrad/current/honours/
http://www.anchist.mq.edu.au/honours.html
ANCIENT HISTORY DEPARTMENT STUFF
Where can I find Ancient History staff contact information?
http://www.anchist.mq.edu.au/staff.html
How do I find out what events are happening in and around the Department of Ancient History?
Watch the main Ancient History notice board outside W6A 540.
OR
visit this Department’s website: http://www.anchist.mq.edu.au/conferences.html
for monthly Lecture/Seminar schedule.
LIBRARY STUFF
Where can I find more information about the Library’s general services?
http://www.library.mq.edu.au/help/self-guided-tour2009.pdf
STUDENT SAFETY & SUPPORT STUFF
Where can I find information about on-campus Medical Services?
http://www.sss.mq.edu.au/medical/contact/
Medical Services: C8A Level 2 (Lincoln Student Services Building); phone: (02) 9850 7497, email medical@mq.edu.au
Where can I find information about student help or support services, e.g. Welfare, Equity, Counselling, Learning, Financial, Accommodation and Career Advice?
http://www.sss.mq.edu.au/
Is there Security on-campus?
http://www.ofm.mq.edu.au/security.html
Security Office: C1A, Macquarie Drive; phone: (02) 9850 7112
A courtesy bus provides safe transport for individuals around the campus to their cars, bus stops and student housing in the evenings.
Courtesy bus route: http://www.ofm.mq.edu.au/PDF/shuttlebus.pdf
IT SUPPORT STUFF
What is student email?
All Macquarie students are issued with an official University email account. It is University policy that the University issued email account will be used for official University communication. All students are required to access their University account frequently. Alternatively, Email can be forwarded to another account but each student is responsible for the information sent to a non-Macquarie account and for managing mailbox size to ensure that account remains active.
Your email account can be accessed via the portal, myMQ at https://my.mq.edu.au
To Sign On to the portal use your Student Number, and your original MQID password (i.e. 2 random characters followed by your date of birth in ddmmyy format).
Your Email Address can be viewed in the portal.
How do I forward my student email to another email account?
In your student (g)email account, click on ‘Settings’ at top right.
Select the ‘Forwarding and POP/IMAP’ tab.
Then type in the email address in corresponding ‘Forwarding’ box.
Save changes.
Where can I find help with computer-related problems, e.g. login and passwords?
http://www.sith.mq.edu.au/
Student IT Help Desk: C5C 244; phone: (02) 9850 4357
Where can I find information about accessing the wireless internet network on-campus?
http://www.its.mq.edu.au/student_services/wireless.html
LIFE & SPORT & SOCIAL STUFF
Where can I find more information about near-campus or on-campus accommodation?
http://www.student.mq.edu.au/accommodation.htm
http://www.sss.mq.edu.au/accommodation/
Where can I find more information about near-campus or on-campus accommodation?
http://www.student.mq.edu.au/accommodation.htm
http://www.sss.mq.edu.au/accommodation/
Can the Career’s Office help me find a part-time job?
Yes!
http://www.mq.edu.au/careers/Home.php
Check out listings from employers at CareerHub.
http://www.careerhub.mq.edu.au/Login.chpx
I love Ancient History and want to hang out more with other Ancient History students. Is there an Ancient History Students Society?
Yes! MAHA SAC (Student Advisory Committee)
http://www.ancienthistory.com.au/sac.html
TRANSPORT STUFF
Where can I buy a parking permit?
http://www.ofs.mq.edu.au/parking_permits
Present your Student ID and purchase either a monthly, yearly and half-yearly campus parking permit from the Cashier at the Student Enquiry Service C8A Level 1 (Lincoln Building).
Hours: 9am to 5pm, Monday to Friday (excluding public holidays and the short Christmas break).
Daily entry permits are available to visitors from dispensing machines located within carparks.
Permits are available from January.
Purchase early to avoid the queues!
2010 student parking permit rates:
Yearly $220
Half-Yearly $130
Monthly $70
For methods of payment acceptable at the cashier see:
http://www.ofs.mq.edu.au/student_finances/revenue_services.htm
http://www.ofs.mq.edu.au/student_finances/paying_fees.htm
Where do I obtain a student travel concession sticker?
Full-time Australian citizens and residents are eligible for a transport concession sticker. Take your enrollment and registration advice, along with your Student ID card to C5C 244 in weeks 1 and 2 of semester, or to Student Enquiry Service C8A, Level 1 (Lincoln Building) from week 3 onwards.Fill in the green form.
GENERAL STUFF
Who do I contact when I don’t know who I should speak to?
http://www.student.mq.edu.au/ses/
Student Enquiry Service; C8A, Level 1 (Lincoln Building); phone: (02) 9850 6410; online enquiry form: http://www.student.mq.edu.au/cgi-bin/ses/support/enquiry.cgi
Where do I buy my textbooks?
http://www.coop-bookshop.com.au/bookshop
Co-Op Bookshop; U@MQ Building; phone: (02) 8986 4000; email: macq@coop-bookshop.com.au
Life Membership $20 = 20% discount on everything!!!
Trading Hours
Standard: Monday-Thursday 9am-6pm Friday 9:15am-5pm
Vacation: Monday-Thursday 9am-5pm Friday 9:15am-5pm
Did you find this helpful? Do you have another question for us?
Let us know!
Is there some information missing?
Bring it to our attention!
telesangels@gmail.com
Copyright 2009-2010 - Tele's Angels
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